shipping conditions

1. Order processing and shipping

• Orders are processed and shipped within 1-3 working days.
• Shipping usually takes 7-8 working days until your package is delivered.
• Please note that we do not ship orders on weekends.

2. Shipment tracking

• Once your order has been shipped, you will receive a tracking number via email.
• You can track your shipment using the provided tracking number on the website 17track.net.
• Please note that it may take 2-3 days for the tracking information to be updated on the website.

3. Order changes

• You can cancel an order or change the delivery address at any time before the products are shipped.
• Once the order has been shipped, we can no longer make refunds or address changes.

4. Shipping methods and customs-cleared deliveries

For certain countries, we offer Delivery Duty Paid (DDP) methods that do not require customs clearance or customs fees on your part. The countries and corresponding shipping methods are as follows:

• Europe: UPS Express/DPD Express/DHL Express
• European countries using the DDP method: Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.

5. Shipping times for specific countries

6. Customs clearance and customs duties

• For countries not listed above, customs clearance and payment of customs duties are required upon arrival of the package.
• Please contact your local customs office for information about applicable taxes.
• Business licenses can also be requested from customs.

We strive to offer efficient and transparent shipping services at vapevozolhub.com . If you have any questions or require further assistance, please do not hesitate to contact us.